Where do you deliver?

We deliver to the contiguous 48 United States and Washington, D.C. Alaska, Hawaii, U.S. territories and overseas destinations are outside our delivery area. See our Shipping Policy.

Is shipping included?

Shipping is complimentary within our delivery area, without a minimum order. The full delivery conditions are available in our Shipping Policy.

How long does delivery take?

Our policy allows one business day for handling and 3–7 business days for freight transit. The order cutoff is 4:00 PM MT (UTC -7), as specified in our Shipping Policy.

How much room does a pool table need?

Allow space around all sides for the full length of your cue, as well as circulation and seating. Exact requirements depend on the table and cue. Send us your room dimensions and preferred model before ordering.

Can I return my order?

Our return policy provides a 90-day window, free approved return collection and no restocking fee, subject to the full eligibility and preparation conditions.

How do I check an order?

Use Order Status with your order number and billing email. For further help, contact our team.

What should I check when a delivery arrives?

Inspect the packaging and furniture, note visible damage with the carrier and follow the reporting instructions in our policies. Our return policy includes a 72-hour inspection requirement.

How do I ask about warranty coverage?

Read Warranty & Replacement and contact us with the product name and order details. Coverage follows the applicable product warranty terms.